FAQs

✰ Delays may apply due to us being a small business and current COVID-19 restrictions.

✰ You will be notified when your product is processed, ready to ship, and when it has been shipped.

✰ Any delivery costs are not included in the indicated price, but are calculated separately during the ordering process, depending on the mode, place of delivery, and the number of products ordered.

 

✰ We are not responsible for lost or stolen packages after they leave the Elevated Apparel facilities. If an item was lost or stolen, it is your responsibility to file a claim with the shipping carrier (ex. UPS, USPS, FedEx, DHL). We will provide you with the address , shipping carrier information, tracking information and date of delivery to assist you with your claim investigation. You shall receive compensation for your lost/stolen package through the shipping carrier.